Shipping and Delivery Policy
1. Shipping Methods:
We offer various shipping methods, including standard, express, and specialized services, depending on the product and location.
2. Shipping Locations:
We ship our products and provide services to customers within the India and internationally.
3. Shipping Costs:
Shipping costs are calculated based on the weight of the product, shipping method selected, and the destination. Free shipping is available for orders over a certain amount.
4. Delivery Times:
Delivery times vary depending on the shipping method and location. Estimated delivery times are provided at the time of checkout.
5. Order Processing Time:
Orders are typically processed within 1-2 business days. Customers will receive a confirmation email with tracking information once the order has been shipped.
6. Tracking Orders:
Customers can track their orders using the tracking information provided in the shipping confirmation email. Tracking is available for all shipping methods.
7. Shipping Restrictions:
We do not ship to PO boxes or APO addresses. Some products may have restrictions on international shipping due to export regulations.
8. Digital Product Delivery:
Software products are delivered digitally. Customers will receive an email with instructions on how to download and activate the software after purchase.
9. Returns and Exchanges:
For physical products, we accept returns and exchanges within 30 days of purchase. Software products are non-returnable and non-refundable once the activation key has been issued.
10. Customer Support:
For any questions or concerns regarding shipping or software, please contact our customer support team at [email protected]
11. International Shipping:
International orders may be subject to customs duties and taxes, which are the responsibility of the customer. We are not responsible for any delays caused by customs processing.
12. Shipping Disruptions:
In the event of shipping disruptions, such as natural disasters or carrier delays, we will notify affected customers and provide updates on the status of their orders.